CALL CONTROL APPS
GOHIGHLEVEL X RINGCENTRAL
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Freshservice x RingCentral CTI
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Freshdesk x Genesys Cloud CTI
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Freshdesk x Avaya Cloud CTI
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Freshsales x RingCentral CTI
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Freshdesk x RingCentral CTI
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Freshdesk x BT CLOUD CTI
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Freshdesk x ATOS UNIFY OFFICE CTI
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Freshservice x Genesys Cloud CTI
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Freshdesk & Five9 CTI
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Freshdesk x Telus CTI
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Freshdesk x AT&T OFFICE@HAND CTI
MORE INFORMATIONDo you use another CRM system / another phonesystem ? No problem
Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.
- CONNECT ESSENTIALS CTI
- €5.500
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- Click To Dial
Initiate calls directly from the CRM by clicking on phone numbers. - Customer Card Pop-Up
Automatically display customer information upon receiving calls. - Status
Show real-time agent statuses (available, busy, on a call, offline). - Phone Control in CRM
Full phone control (answer, hold, unhold, pause, hang up) within the CRM interface.
- Click To Dial
- CONNECT PLUS CTI
- €7.500
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ALL CONNECT ESSENTIALS FEATURES
- Recording Link in Ticket/CRM System
Attach call recording links to customer tickets or CRM entries. - Transcriptions
Automatically transcribe calls and attach transcripts to customer records. - Summary of Conversation
Generate concise conversation summaries, highlighting key points and action items.
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- CONNECT CUSTOM CTI
- €10.000+
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ALL CONNECT PLUS FEATURES
- Custom Fields
Tailor your CTI system to your unique business needs by adding custom fields. - Custom Workflows
Design workflows that align perfectly with your telephony processes. - Custom Settings
Configure the CTI to suit your organizational requirements. - Campaigns
Import custom campaigns - And Many More
Your wish is our demand! If you can imagine it, we can make it happen.
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