WE DEVELOP CTI’S FOR FRESHWORKS, SALESFORCE, MITEL, BROADSOFT, ZENDESK, RINGCENTRAL, FIVE9 AND MORE

THE FUNCTIONALITIES OF OUR CTI’S

Automatically showing the customer card of known customers based on an incoming call

Single sign on

Transferring a call including data ticket

After ending a conversation you can select a wrap-up code

Transferring a call directly

Putting a call on hold

Call manually

Calling a customer by using click to dail

Choosing an outbound number

Searching an agent’s number in the telephone book and calling them

Answering a call

Change your telephony status to “available”, “not available”, etcetera

Transferring a call after consulting

Update your telephony login information

Start and stop recording

Ending a call with data saved in CRM

Loyally integrates with the best CRM systems and leading telephony platforms

Our products work with the following telephony and CRM systems

IMPROVE YOUR WORKFLOW WITH ERP INTEGRATIONS OF AFAS AND EXACT

OUR CUSTOMER SUCCESS STORIES