WE DEVELOP CTI’S FOR FRESHWORKS, SALESFORCE, MITEL, BROADSOFT, ZENDESK, RINGCENTRAL, FIVE9 AND MORE
THE FUNCTIONALITIES OF OUR CTI’S
Automatically showing the customer card of known customers based on an incoming call
Single sign on
Transferring a call including data ticket
After ending a conversation you can select a wrap-up code
Transferring a call directly
Putting a call on hold
Call manually
Calling a customer by using click to dail
Choosing an outbound number
Searching an agent’s number in the telephone book and calling them
Answering a call
Change your telephony status to “available”, “not available”, etcetera
Transferring a call after consulting
Update your telephony login information
Start and stop recording
Ending a call with data saved in CRM
Loyally integrates with the best CRM systems and leading telephony platforms
Our products work with the following telephony, ERP and CRM systems
Need help?
Our team is ready to answer your questions.
OUR CUSTOMER SUCCESS STORIES
LOYALLY INTEGRATIONS
The CTIs of Loyally are available for Genesys, RingCentral, Freshworks, Mitel, Broadsoft, Zendesk & more
Loyally CTI integrates with all your telephony and CRM applications like Zendesk, Freshworks, Salesforce, Broadsoft, Mitel, Genesys and Ringcentral. We also deliver custom made CTI’s for your environment. We’ve got more than 10 years of experience with CTI’s and our products deliver more efficiency and improve the quality of your helpdesk.
Need other integrations? No worries, we’ll take care of you. In our many years of experience we developed tons of integrations between different systems like Afas, Exact and many more.
