WE DEVELOP CTI’S FOR FRESHWORKS, SALESFORCE, MITEL, BROADSOFT, ZENDESK, RINGCENTRAL, FIVE9 AND MORE

THE FUNCTIONALITIES OF OUR CTI’S

Automatically showing the customer card of known customers based on an incoming call

Single sign on

Transferring a call including data ticket

After ending a conversation you can select a wrap-up code

Transferring a call directly

Putting a call on hold

Call manually

Calling a customer by using click to dail

Choosing an outbound number

Searching an agent’s number in the telephone book and calling them

Answering a call

Change your telephony status to “available”, “not available”, etcetera

Transferring a call after consulting

Update your telephony login information

Start and stop recording

Ending a call with data saved in CRM

Loyally integrates with the best CRM systems and leading telephony platforms

Our products work with the following telephony, ERP and CRM systems

Need help?

Our team is ready to answer your questions.

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OUR CUSTOMER SUCCESS STORIES

LOYALLY INTEGRATIONS

The CTIs of Loyally are available for Genesys, RingCentral, Freshworks, Mitel, Broadsoft, Zendesk & more

Loyally CTI integrates with all your telephony and CRM applications like Zendesk, Freshworks, Salesforce, Broadsoft, Mitel, Genesys and Ringcentral. We also deliver custom made CTI’s for your environment. We’ve got more than 10 years of experience with CTI’s and our products deliver more efficiency and improve the quality of your helpdesk.

Need other integrations? No worries, we’ll take care of you. In our many years of experience we developed tons of integrations between different systems like Afas, Exact and many more.