info@loyally.eu
+31(0)13-7640530

GET YOUR CTI

  • CONNECT ESSENTIALS CTI
  • €5.500

    • Click To Dial
      Initiate calls directly from the CRM by clicking on phone numbers.
    • Customer Card Pop-Up
      Automatically display customer information upon receiving calls.
    • Status
      Show real-time agent statuses (available, busy, on a call, offline).
    • Phone Control in CRM
      Full phone control (answer, hold, unhold, pause, hang up) within the CRM interface.
    •  

  • CONNECT PLUS CTI
  • €7.500

    • ALL CONNECT ESSENTIALS FEATURES

    • Recording Link in Ticket/CRM System
       Attach call recording links to customer tickets or CRM entries.
    • Transcriptions
      Automatically transcribe calls and attach transcripts to customer records.
    • Summary of Conversation
      Generate concise conversation summaries, highlighting key points and action items.

  • CONNECT CUSTOM CTI
  • €10.000+

    • ALL CONNECT PLUS FEATURES

    • Custom Fields
      Tailor your CTI system to your unique business needs by adding custom fields.
    • Custom Workflows
      Design workflows that align perfectly with your telephony processes.
    • Custom Settings
      Configure the CTI to suit your organizational requirements.
    • Campaigns
      Import custom campaigns
    • And Many More
      Your wish is our demand! If you can imagine it, we can make it happen.

     

CTI APPS

Freshdesk x BT CLOUD CTI

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Freshdesk x RingCentral CTI

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Freshdesk x Telus CTI

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Freshdesk x AT&T OFFICE@HAND CTI

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Freshdesk x Avaya Cloud CTI

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Freshdesk X Five9 CTI

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Freshservice x RingCentral CTI

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Freshdesk x ATOS UNIFY OFFICE CTI

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Freshservice x Genesys Cloud CTI

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Freshdesk x Genesys Cloud CTI

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Freshsales x RingCentral CTI

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CUSTOMERS