OUR PARTNERS

Freshworks

Freshworks creates cloud-based software solutions for businesses. Founded in Chennai, India, in 2010 as Freshdesk, the company has a product suite ranging from sales CRM software to recruitment tools and customer-support helpdesk software.

With a focus on enabling all kinds of big and small companies and their increasing requirements, Freshworks builds and distributes easy-to-use SaaS software, and helps all of its customers drive clear business results. Freshdesk, Freshworks, Freshservice, Freshteam, Freshchat, Freshcaller, and other products are among the company’s offerings.

Puzzel

Unlock seamless customer interactions and empower your team with Puzzel CX Platform. Streamline communication channels, enhance productivity, and deliver superior service. Discover scalable solutions for your business needs. Transform your customer experience with Puzzel today!

At Loyally, we specialize in developing integrations with Puzzel and maintain a close partnership, ensuring seamless implementation and support.

RingCentral

The RingCentral app turns your employees’ devices into fully functioning mobile offices, no matter where they are located. With 24/7 access to your enterprise’s business phone system and all its communication and collaboration tools and features, they can work from anywhere they have an internet connection.

RingCentral for Desktop is a comprehensive communications solution with voice, fax, text, conferencing, and web meetings. No need to use separate applications for your day-to-day calls, conferencing, and online meetings.

Genesys

Genesys Cloud (formerly PureCloud) is one, easy to use platform that helps you connect with customers, manage relationships, see trends, and deliver real-time information to agents and employees, so they can be more responsive and effective.

Genesys empowers more than 7,500 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees.

Quandago

QuandaGo is a cloud CX software company focused on contact centers, knowledge management, and business automation.

Discover the power of seamless integrations developed by Loyally for Quandago. Our dedicated partnership ensures efficient implementation and robust support, enhancing your customer service capabilities effortlessly.

Five9

Five9 is a multi-tenant cloud contact centre service or contact centre as a service (CCaaS). Five9 can help you manage all your omnichannel customer interactions including voice, SMS, chat, email, social, video, and more.

We built integrations with and for Five9. Save time for you and your business by integrating these key business applications with Five9.

Trengo

Trengo is the omnichannel communication platform that combines all your channels in one overview. Make customer communication easy. Trengo is a new way to delight your customers.

In Trengo, you can manage all your communication channels in one platform. From email, live chat, and phone to WhatsApp Business, Instagram Messaging, and Facebook Messenger. This enables businesses to be active on all their customer’s favorite channels, without feeling all over the place.