CTI FOR GENESYS
All-in One
We combine the best CRM systems with the best telephony systems. Genesys powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day.
CTI FOR GENESYS
Our Genesys x Freshworks integration works like an all-in one solutions. Forget your phone and pick up and call your clients within the Freshdesk environment. We cannot make it easier than this as we make integrations look easy.
Do you use another CRM system / another phonesystem ? No problem
Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.
Client Quote
“Wow”, after seeing our demo of a Freshdesk CTI
Great quality and great people!
“I am happy to mention that the phones are working perfect!”
CTI FOR GENESYS
LOYALLY IS PROUD PARTNER OF GENESYS FOR ALL YOUR CTI’S.
Genesys, or Genesys Telecommunications Laboratories, Inc., is a company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and on-premises software.
OUR CTI’s CONNECTS GENESYS WITH YOUR APPLICATIONS SUCH AS FRESHDESK, ZENDESK, SALESFORCE AND MUCH MORE.
Thanks to our CTI technology, your Genesys works perfectly with your CRM system. We are the only provider in the Netherlands that offers this. With customers from Amsterdam, Eindhoven, Rotterdam, Utrecht, we are present in the largest cities. Internationally we work with clients from America, India, Belgium and Germany. You can also find our products in the Genesys AppFoundry.
