All-in One

We combine the best CRM systems with the best telephony systems. Five9 Cloud Contact Center software eliminates the hassle and expense of traditional on-premise contact center software. Because Five9 is in the cloud, agents can log into Five9 from anywhere.

Check out this CTI in the app store.


Our Freshworks x Five9 integration works like an all-in one solutions. Forget your phone and pick up and call your clients within the Freshdesk environment. We cannot make it easier than this as we make integrations look easy.

Do you use another CRM system / another phonesystem ? No problem

Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.

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Loyally CTI links your Five9 with all your CRM systems such as Freshworks, Zendesk, Salesforce, Vanad and much more.

Five9 is a multi-tenant cloud contact center service or contact center as a service (CCaaS). Five9 Genius can help you manage all your omnichannel customer interactions including voice, SMS, chat, email, social, video, and more. The Five9 platform provides all the features of an on premises system.

You save 11 to 20 seconds per call if you use our CTI for your helpdesk. Our CTI goes beyond a simple customer card pop up. Thanks to our technology, your CRM system and your Five9 work as one. We are the only provider in the Netherlands that offers this. With customers from Amsterdam, Eindhoven, Rotterdam, Utrecht, we are present in the largest cities. Internationally we work with clients from America, India, Belgium and Germany.