We combine the best CRM systems with the best telephony systems. in Europe. Zendesk products work right out of the box, with powerful features and functions to help any business improve their support operations.
Combine the best of both worlds
Our Zendesk x Broadsoft integration works like an all-in one solutions. Forget your phone and pick up and call your clients within the Zendesk environment. We cannot make it easier than this as we make integrations look easy.
Do you use another CRM system / another phonesystem ? No problem
Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.
“Wow”, after seeing our demo of a Freshdesk CTI
Great quality and great people!
“I am happy to mention that the phones are working perfect!”
Loyally Zendesk CTI
U bespaart 11 tot 20 seconden per gesprek als u deze CTI gebruikt voor uw helpdesk. Onze CTI gaat verder dan een een eenvoudige klantenkaart pop up. Door onze techniek werkt uw telefonie systeem en uw Zendesk als éen. Wij zijn de enige aanbieder in Nederland die dit aanbied. Met klanten uit Amsterdam, Eindhoven, Rotterdam, Utrecht zijn wij in de grootste steden aanwezig. Internationaal werken we met klanten uit Amerika, India, België en Duitsland.
Loyally Zendesk CTI (computer telehony integration).
You save 11 to 20 seconds per call if you use this CTI for your helpdesk. Our CTI goes beyond a simple customer card pop up. Thanks to our technology, your telephony system and your Zendesk work as one. We are the only provider in the Netherlands that offers this. With customers from Amsterdam, Eindhoven, Rotterdam, Utrecht, we are present in the largest cities. Internationally we work with clients from America, India, Belgium and Germany.
Zendesk customer service software integrates with many telephony business applications, allowing companies to take their phone support into the digital age.Computer telephony integration (CTI integration) is a technology that integrates phones with computers in a way that the two can interact and communicate with one another. Computer telephony integration makes it possible for companies to use computers to manage call centers and phone support.
With Zendesk, all customer interactions and data are stored in a single location, meaning call center agents always have the context they need to provide great support.