CTI FOR ZENDESK
We combine the best CRM systems with the best telephony systems. in Europe. Zendesk products work right out of the box, with powerful features and functions to help any business improve their support operations.
CTI for Zendesk
CTI for Zendesk works like an all-in one solutions. Forget your phone and pick up and call your clients within the Zendesk environment. Connect with several phone systems like Genesys, RingCentral, Broadsoft and many more.
Do you use another CRM system / another phonesystem ? No problem
Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.
“Wow”, after seeing our demo of a Freshdesk CTI
Great quality and great people!
“I am happy to mention that the phones are working perfect!”
CTI FOR ZENDESK
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Zendesk’s Customer Relationship Management (CRM) software is perceptive, built with customer support agents in mind. Zendesk Support provides call centers with a help desk software solution they need to provide the very best in customer support.
Loyally connects your Zendesk with several telephony systems like Genesys, Broadsoft, RingCentral and many more. Your helpdesk employee will pick up the call within the Zendesk environment and has all the data immediately available on the screen about the customer right away.
You save 11 to 20 seconds per call if you use this CTI for your helpdesk. Our CTI goes beyond a simple customer card pop up. Thanks to our technology, your telephony system and your Zendesk work as one. We are the only provider in the Netherlands that offers this. With customers from Amsterdam, Eindhoven, Rotterdam, Utrecht, we are present in the largest cities. Internationally we work with clients from America, India, Belgium and Germany.