CTI FOR VANAD

All-in One

We combine the best CRM systems with the best telephony systems. VANAD Aloha is a multichannel cloud-based contact center solution that supports organizations in delivering optimal customer service.

CTI for VANAD

CTI for Vanad Aloha works like an all-in one solutions. Forget your phone and pick up and call your clients within the Zendesk environment. Connect with several phone systems like Genesys, RingCentral, Broadsoft and many more. 

LOYALLY’S CTI APPS LOWER COSTS, IMPROVE THE QUALITY OF YOUR HELPDESK AND LET YOUR AGENTS SMILE!

Do you use another CRM system / another phonesystem ? No problem

Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.

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CTI FOR VANAD

LOYALLY CONNECTS YOUR VANAD WITH SEVERAL TELEPHONY SYSTEMS LIKE GENESYS, BROADSOFT, RINGCENTRAL AND MANY MORE. YOUR HELPDESK EMPLOYEE WILL PICK UP THE CALL WITHIN THE VANAD ENVIRONMENT AND HAS ALL THE DATA IMMEDIATELY AVAILABLE ON THE SCREEN ABOUT THE CUSTOMER RIGHT AWAY.

VANAD representatives are passionate about your customers and your brand. We work with innovative technologies that leverage relevant customer data to maximize impact. This enables our brand representatives to answer your customers questions effectively and efficiently.

You save 11 to 20 seconds per call if you use this CTI for your helpdesk. Our CTI goes beyond a simple customer card pop up. Thanks to our technology, your telephony system and your VANAD work as one. We are the only provider in the Netherlands that offers this. With customers from Amsterdam, Eindhoven, Rotterdam, Utrecht, we are present in the largest cities. Internationally we work with clients from America, India, Belgium and Germany.