All-in One

We combine the best CRM systems with the best telephony systems. Mitel’s Contact Center portfolio delivers everything your business needs to transform customer journeys into omnichannel experiences. Those experiences empower customers to engage with you on their terms while optimizing your workforce.

Combine the best of both worlds

Our Zendesk x Mitel integration works like an all-in one solutions. Forget your phone and pick up and call your clients within the Salesforce environment. We cannot make it easier than this as we make integrations look easy.

LOYALLY’S CTI APPS LOWER COSTS, IMPROVE THE QUALITY OF YOUR HELPDESK AND LET YOUR AGENTS SMILE!

Do you use another CRM system / another phonesystem ? No problem

Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.

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LOYALLY CTI INTEGRATES WITH MITEL

The Loyally CTI with Mitel and Zendesk/Freshdesk telephony connectors provides integration between your Mitel telephony system and your ticketing environment.

You save 11 to 20 seconds per call if you use this CTI for your helpdesk. Our CTI goes beyond a simple customer card pop up. Thanks to our technology, your telephony system and your Zendesk work as one. We are the only provider in the Netherlands that offers this. With customers from Amsterdam, Eindhoven, Rotterdam, Utrecht, we are present in the largest cities. Internationally we work with clients from America, India, Belgium and Germany.