CTI FOR MITEL
We combine the best CRM systems with the best telephony systems. Mitel’s Contact Center portfolio delivers everything your business needs to transform customer journeys into omnichannel experiences. Those experiences empower customers to engage with you on their terms while optimizing your workforce.
CTI for Mitel
CTI for Mitel integrations work like an all-in one solutions. Forget your phone and pick up and call your clients within the CRM environment. The helpdesk employee will have all the data of the CRM available while using the Mitel telephony platform.
Do you use another CRM system / another phonesystem ? No problem
Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.
“Wow”, after seeing our demo of a Freshdesk CTI
Great quality and great people!
“I am happy to mention that the phones are working perfect!”
CTI FOR MITEL
THE CTI FOR MITEL BY LOYALLY MAKES ALL THE DATA OF YOUR CRM SYSTEM IMMEDIATELY AVAILABLE ON THE SCREEN WHEN A CALL COMES IN. SAVE TIME AND HELP YOUR CUSTOMER BETTER BY USING THIS APPLICATION.
Mitel’s comprehensive range of business phone systems provides a targeted call center, unified communications and cloud communications product to fit the requirements of all customers. Mitel offers industry-leading unified communications solutions for businesses of all sizes.
You save 11 to 20 seconds per call if you use our CTI for your helpdesk. Our CTI goes beyond a simple customer card pop up. Thanks to our technology, your CRM system and your Mitel work as one. We are the only provider in the Netherlands that offers this. Customers all over the world use our CTI’s.