We combine the best CRM systems with the best telephony systems. Freshdesk takes the chaos out of your support process so you can focus on growing your business instead.
Check our CTI out here in the marketplace of Freshdesk: https://www.freshworks.com/apps/freshdesk/ringcentral_freshdesk_call_control/
Combine the best of both worlds
Our Freshdesk x Ringcentral integration works like an all-in one solutions. Forget your phone and pick up and call your clients within the Freshdesk environment. We cannot make it easier than this as we make integrations look easy.
Do you use another CRM system / another phonesystem ? No problem
Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.
Our Freshworks CTI Functionalities
“Wow”, after seeing our demo of a Freshdesk CTI
Great quality and great people!
“I am happy to mention that the phones are working perfect!”
Wij zijn trotse partner van Freshworks. Loyally is de CTI specialist.
Loyally CTI koppelt Freshworks met al uw applicaties zoals Genesys, RingCentral, Broadsoft, Mitel en nog veel meer.
Loyally is partner van Freshworks en integreert niet alleen met telefonie systemen, maar ook met andere applicaties. Door onze techniek werkt uw applicaties en uw Freshworks als éen. Wij zijn de enige aanbieder in Nederland die dit aanbied. Met klanten uit Amsterdam, Eindhoven, Rotterdam, Utrecht zijn wij in de grootste steden aanwezig. Internationaal werken we met klanten uit Amerika, India, België en Duitsland.
We are proud partner of Freshworks. Our core business is CTI.
Loyally CTI integrates Freshworks and with all your systems such as Genesys, RingCentral, Broadsoft, Mitel and much more.
Loyally is a partner of Freshworks and integrates not only with telephony systems, but also with other applications. Thanks to our technology your applications and your Freshworks work as one. We are the only provider in the Netherlands that offers this. With customers from Amsterdam, Eindhoven, Rotterdam, Utrecht, we are present in the largest cities. Internationally we work with clients from America, India, Belgium and Germany.
CTI is a framework that enables you to build and integrate your telephone system with Freshdesk. To bring in the functionalities of your telephony system, you will have to create a custom app. You can then render this custom app inside an iframe and enable your agents to pick up calls from any page inside Freshdesk.