CTI FOR FRESHWORKS
All-in One
We combine the best CRM systems with the best telephony systems. Freshdesk takes the chaos out of your support process so you can focus on growing your business instead.
Check our CTI out here in the marketplace of Freshdesk
CTI FOR FRESHWORKS
We produce CTI’s for all your Freshworks products like Freshsales, Freshdesk and Freshservice. Forget your phone and pick up and call your clients within the Freshdesk environment and have all the data of the customer immediately on your screen available.
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Do you use another CRM system / another phonesystem ? No problem
Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.
Our Freshworks CTI Functionalities
Client Quote
CTI FOR FRESHWORKS
We are proud partner of Freshworks and have CTI’s and call controls for every product like Freshdesk, Freshsales and Freshservice.
Freshworks is a software product based company. It has apps for small and medium businesses which cater those companies software need in customer support, Asset management, Sales & CRM and more. Loyally CTI integrates the Freshworks products with all your telephony systems such as Genesys, RingCentral, Broadsoft and Mitel.
CTI is a framework that enables you to build and integrate your telephone system with Freshdesk. To bring in the functionalities of your telephony system, you will have to create a custom app. You can then render this custom app inside an iframe and enable your agents to pick up calls from any page inside Freshdesk.
