Loyally | Zendesk x Broadsoft CTI Demo

after your payment we will contact you for an installation session which takes 30-60 minutes

Zendesk x Broadsoft Premium CTI

Loyally offers this CTI between Zendesk and Broadsoft as a premium app, using the possibilities of Zendesk for a richer, more efficient and more powerful integration.

After purchasing the app we will contact you for scheduling a session for the installation.

This means you will be able to use all the known features you want like:

  • Ticket creation and appending
  • Zendesk contact search for all calls
  • Broadsoft contact search for all agents and queues
  • Click to dial
  • On-screen caller info
  • Call and ticket Transfers
  • Conference calls
  • Recording calls
  • Single sign-on
  • And more!