DEMOS

Zendesk x Broadsoft Premium CTI

Loyally offers this CTI between Zendesk and Broadsoft as a premium app, using the possibilities of Zendesk for a richer, more efficient and more powerful integration.

After purchasing the app we will contact you for scheduling a session for the installation.

This means you will be able to use all the known features you want like:

• Ticket creation and appending
• Zendesk contact search for all calls
• Broadsoft contact search for all agents and queues
• Click to dial
• On-screen caller info
• Call and ticket Transfers
• Conference calls
• Recording calls
• Single sign-on
• And more!