DEMO 

Loyally | Freshservice x Purecloud CTI Demo

after your payment we will contact you for an installation session which takes 30-60 minutes

FAQ

How can I install the CTI application?

When you purchase the app we will schedule a call and help you install and implement the app into your Freshservice environment. It will take around 30-60 minutes.

Is outbound calling available?

Yes, outbound is available. It works the same as inbound calling as is showed in the video.

I would like to have more/different features in the application. Is that possible?

Yes, this is possible. We develop tailor made solutions for this application for your company.

Besides that, the application will be updated every 6 months with new features and bug fixes. We will keep you up to date on the new features with our roadmap.

Will the chat conversations automatically create tickets in Freshservice?

Contact us at info@loyally.eu to discuss possibilities to add this to the app.

Will voicemails automatically generate a ticket in Freshservice with this app?

Contact us at info@loyally.eu to discuss possibilities to add this to the app.

Will a recording link of the conversation automatically be attached in the Freshservice?

Contact us at info@loyally.eu to discuss possibilities to add this to the app.

Will a recording link of the conversation automatically be attached in the Freshservice?

Contact us at info@loyally.eu to discuss possibilities to add this to the app.