DEMOS

Learn how to easily connect the RingCentral App Connect Extension with Freshdesk and see how the integration helps streamline customer support. In this step-by-step demo, we’ll show you:

✅ How to log in and connect the RingCentral App Connect Extension
✅ How incoming calls automatically open customer records in Freshdesk
✅ How to record calls for reference and quality assurance
✅ How tickets are created automatically in Freshdesk after each call

With RingCentral App Connect and Freshdesk working together, your support team saves time, stays organized, and delivers faster, smarter customer service.