CTI FOR SALESFORCE
Salesforce is the market leader in cloud computing, offering applications for all aspects of your business, including CRM, sales, ERP, customer service, marketing automation, business analytics, mobile application building, and much more.
CTI FOR SALESFORCE
Our CTI for Salesforce integrations works like an all-in one solutions. Forget your phone and pick up and call your clients within the Salesforce environment. We cannot make it easier than this as we make integrations look easy.
WHY INTEGRATE SALESFORCE?
Boosts Productivity: Integrating telephony with Salesforce helps to streamline communication and automate call logging, reducing manual data entry and saving time for sales representatives.
Improves Customer Experience: Telephony integration allows for quick call transfers, call pop-ups, and call logging in real-time, providing a seamless and efficient customer experience.
Enhances Data Accuracy: Automated call logging and real-time updates ensure that all call data is accurately recorded and available in the Salesforce platform.
Increases Collaboration: With telephony integration, sales teams can share call information and collaborate on customer interactions, leading to more informed and effective sales decisions.
Provides Insights: Telephony integration with Salesforce generates valuable call data and insights, allowing for improved call analysis and sales performance tracking.
Enhances Mobile Accessibility: Integrating telephony with Salesforce provides access to call data and tools from any location, allowing sales representatives to be more productive and efficient while working remotely.
Offers Customization: Telephony integration with Salesforce can be customized to meet the specific needs and requirements of each business, providing a tailored solution.
Overall, integrating telephony with Salesforce offers numerous benefits to improve sales productivity, customer experience, and data accuracy.
Do you use another CRM system / another phonesystem ? No problem
Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.