CTI FOR NICE INCONTACT

NICE InContact

NICE inContact CXone, the world’s #1 cloud customer experience platform, transforms your call center software – empowering exceptional agent and customer experiences: every channel, every time.NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction.

CTI for NICE InContact

CTI for NICE InContact works like an all-in one solutions. Forget your phone and pick up and call your clients within the CRM environment. Connect with several CRM systems like Zendesk, Freshworks, Salesforce and many more. 

Nice InContact

Do you use another CRM system / another phonesystem ? No problem

Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms then mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.

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CTI FOR NICE InContact

NICE inContact CXone, the world’s #1 cloud customer experience platform, transforms your call center software. 

Loyally connects your NICE InContact with several CRM systems like Freshdesk, Freshsales, Salesforce, Zendesk and many more. Your helpdesk employee will pick up the call within the CRM environment and has all the data immediately available on the screen about the customer right away.

You save 11 to 20 seconds per call if you use this CTI for your helpdesk. Our CTI goes beyond a simple customer card pop up. Thanks to our technology, your NICE InContact and your CRM work as one. We are the only provider in the Netherlands that offers this. With customers from Amsterdam, Eindhoven, Rotterdam, Utrecht, we are present in the largest cities. Internationally we work with clients from America, India, Belgium and Germany.

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