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Our Products

The CTI apps from Loyally, available for Freshdesk, Zendesk, Vanad Aloha and Salesforce, are THE CTI-solution for companies that want to increase quality and decrease costs. Loyally’s call control apps go beyond other CTI-solutions that only include “click-to-call” and/or “customercard-pop-up”. The apps give you full control over your telephony.

Do you use another CRM system / another phonesystem ? No problem

Loyally also develops state-of-the-art cti’s for other crm systems and/or telephony platforms than mentioned above. Even when your company developed its own crm-system Loyally can offer its services to you.
Cloud based, single-sign-on, omnichannel availability messages, recording on/off for security purposes; it’ s all included.

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Loyally CTI for Freshdesk, Zendesk, Salesforce, Genesys, Ringcentral, Mitel, Five 9 and Broadsoft


Automatically showing the customer card of known customers based on an incoming call

Single sign on

Transferring a call including data ticket

After ending a conversation you can select a wrap-up code

Transferring a call directly

Putting a call on hold

Call manually

Calling a customer by using click to dail

Choosing an outbound number

Searching an agent’s number in the telephone book and calling them

Answering a call

Change your telephony status to “available”, “not available”, etcetera

Transferring a call after consulting

Update your telephony login information

Start and stop recording

Ending a call with data saved in CRM

Do you’ve got special functionalities you would like to add or want to learn more about our solutions?

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See What Our Happy Customers Says

The Loyally computer telephony integrations for Salesforce, Freshworks, Mitel, Broadsoft, Ringcentral, Zendesk & more

Loyally CTI integrates with all your telephony and CRM applications like Zendesk, Freshworks, Salesforce, Broadsoft, Mitel, Genesys and Ringcentral. We also deliver custom made CTI’s for your environment. We’ve got more than 10 years of experience with CTI’s and our products deliver more efficiency and improve the quality of your helpdesk.