TrengoTrengo is the omnichannel communication platform that combines all your channels in one overview. Make customer communication easy. Trengo is a new way to delight your customers. The platform enables your team to offer a seamless customer experience on all your channels. Manage all your conversations in one view, automate the busywork, integrate important apps, provide self-service, and monitor your team’s performance. All in one place.
In Trengo, you can manage all your communication channels in one platform. From email, live chat, and phone to WhatsApp Business, Instagram Messaging, and Facebook Messenger. This enables businesses to be active on all their customer’s favorite channels, without feeling all over the place.
AbbiAbbi automates your customer queries. Abbi was founded in 2018 with the goal of modernizing and personalizing surveys and customer contact. With a team of researchers, conversational marketers and customer service specialists, various chat solutions are built for various clients to best connect with your target audience.
Abbi smart chatbot does not use AI technology. This has the enormous advantage that Abbi always knows what the customer want to achieve in the chat. The strength of Abbi starts as soon as the chatbot knows what your customer wants to do. Need to schedule an appointment, place an order or change an account number? No problem! Abbi only gets smarter by creating links to your backend systems.
Yellow.aiYellow.ai is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots.
This partnership aims to elevate enterprises’ interactions with customers and employees to be intuitive, personal, and real-time. Built atop the sturdiest in-house NLP engine, Yellow.ai offers a unique industry and function-agnostic platform with pre-built language models. Its Dynamic AI agents support 100+ languages across 35+ channels for enterprises to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale.
FreshworksFreshworks creates cloud-based software solutions for businesses. Founded in Chennai, India, in 2010 as Freshdesk, the company has a product suite ranging from sales CRM software to recruitment tools and customer-support helpdesk software.
RingCentralThe RingCentral app turns your employees’ devices into fully functioning mobile offices, no matter where they are located. With 24/7 access to your enterprise’s business phone system and all its communication and collaboration tools and features, they can work from anywhere they have an internet connection.
Five9Five9 is a multi-tenant cloud contact centre service or contact centre as a service (CCaaS). Five9 can help you manage all your omnichannel customer interactions including voice, SMS, chat, email, social, video, and more.
We built integrations with and for RingCentral. Save time for you and your business by integrating these key business applications with RingCentral messaging, video, and phone capabilities.